Privacy policy

Last updated: November 4, 2026

Who we are

MTG GLOBAL LLC operates Ellery & Vale at elleryandvale.shop. This policy explains how information is handled when you visit the store, contact us or place an order. To contact us about privacy, email contact@elleryandvale.shop or call +1 575-271-8751. Our business address is 7345 W Sand Lake Rd, Orlando, FL 32819, United States.

Information we collect

Information you provide may include your name, email, telephone number, billing and delivery addresses, order details and messages sent to support. If you create or use a customer account, account-related information may also be processed. Payment providers process payment information through checkout; information available to us may include the payment type, status and limited transaction details. Do not send full card numbers, security codes or other unnecessary sensitive information to our support team.

Our website and service providers may collect technical and usage information, such as IP address, browser and device information, pages visited, referring pages and interactions with the store. Cookies and similar technologies can support sessions, cart and checkout functions, preferences, security and measurement. The technologies used and choices available depend on your location, device settings and the services enabled on the store.

Why information is used

We use information as needed to process and fulfill orders, handle payments, arrange delivery, communicate order updates, provide support, administer returns, maintain the website, detect fraud and security problems, comply with legal obligations and establish or defend legal rights. Where permitted and consistent with your choices, information may also be used to understand store performance and send marketing communications. You can unsubscribe from marketing emails using the link in the message; essential order or service messages may still be sent.

Shopify and other service providers

Our store is hosted on Shopify. We share information with Shopify and other providers where necessary to operate the store, such as payment, hosting, security, communication and delivery providers. They receive information appropriate to the services involved. Shopify may also process information for its own purposes as described in Shopify's Privacy Policy, including platform security and the services you use.

Where analytics, advertising or related services are enabled and permitted, cookies, device information or other identifiers may be processed for those purposes according to applicable consent requirements and your choices. Some laws describe certain advertising-related disclosures as a sale, sharing or targeted advertising. Available opt-out controls are described below. We may also disclose information to comply with law, respond to valid legal requests, protect rights and security, or in connection with a business transaction subject to appropriate safeguards.

Your choices and privacy rights

Depending on where you live, you may have rights to request access to, correction of, deletion of or a copy of personal information, to restrict or object to certain processing, to withdraw consent where processing relies on consent, and to opt out of certain advertising-related processing. To make a request, contact us using the details above. We may need to verify your identity or authority before responding. We will handle requests within applicable legal time limits and will not unlawfully discriminate against you for exercising your rights.

Where available, use the store's cookie preference controls and Your Privacy Choices page. Browser settings may let you block or delete cookies, although some store functions may then not work. Applicable opt-out preference signals will be handled as required by law. If you disagree with a response, contact us to ask for a review; you may also have the right to contact your relevant privacy regulator.

Retention, security and international processing

We keep information for as long as reasonably needed for the purposes described, including order administration, support, tax and accounting obligations, fraud prevention and legal requirements. The appropriate period depends on the information and the reason it is held. Service providers may process information in countries other than your own; protections and transfer measures apply as required by the laws governing that processing.

We use reasonable measures appropriate to the information and services involved. No transmission or storage system can be guaranteed completely secure. Please use care when sharing information online.

Children and third-party websites

The store is not directed to children, and we do not knowingly request personal information from children for independent use of the service. A parent or guardian who believes a child has provided information should contact us. Third-party websites linked from our store have their own privacy practices; review their notices when visiting them.

Changes and contact

We may update this policy to reflect the store's practices or applicable requirements and will revise the date above. For questions or requests, use our Contact page or email contact@elleryandvale.shop.